Effective date: August 2, 2026
TileParlor respects your privacy. This policy explains what information may be collected when you visit tileparlor.com, contact us, or request product and OEM/ODM information.
Who operates this website
TileParlor is an American mahjong and tabletop products brand supported by Hunan Dongyu Technology Co., Ltd. Our operations and customer service are based in China and serve international visitors and business customers.
Information you choose to provide
When you email us, contact us through WhatsApp, or use a website contact feature, you may provide your name, company, email address, phone or messaging account, country, product requirements, quantities, artwork, delivery information and any other information included in your inquiry.
Technical and usage information
Our website, hosting provider and WordPress/Jetpack services may process technical information such as IP address, browser type, device information, referring pages, pages viewed, approximate location, cookies, security events and server logs. This information helps operate the website, measure basic usage, prevent abuse and diagnose errors.
How we use information
- Respond to product, wholesale and OEM/ODM inquiries;
- Prepare quotations, samples, specifications and shipping discussions;
- Operate, secure and improve the website;
- Understand which pages and resources are useful;
- Comply with applicable legal and business-record requirements.
Service providers and external platforms
This website uses WordPress and Jetpack services provided by Automattic/WordPress.com. Our website is hosted on a cloud server. If you choose to contact us through WhatsApp, your communication is also subject to WhatsApp/Meta’s privacy practices. These providers may process technical or communication data according to their own policies.
Cookies and browser controls
The website and its service providers may use cookies or similar technologies for essential operation, security, preferences and basic analytics. You can control or remove cookies through your browser settings. Blocking some cookies may affect website functions.
Data sharing and sale
We do not sell personal information. Information may be shared with service providers and business partners only when reasonably necessary to operate the website, respond to an inquiry, prepare a quotation, manufacture or deliver an approved order, protect the website, or meet legal obligations.
Data retention
We retain inquiry, technical and business information only for as long as reasonably needed for the purposes described above, including customer communication, quotation and order records, security, dispute resolution and legal obligations.
International processing
Because TileParlor serves international customers and operates from China, information may be processed or stored outside your country. By contacting us, you understand that different data-protection laws may apply.
Your choices
You may ask us to access, correct or delete personal information you have submitted, subject to applicable law and necessary business or legal records. Contact coubertin@dongyutableware.com.
Children
This website is intended for business customers and general adult audiences. We do not knowingly request personal information from children.
Policy updates
We may update this policy when our website, services or legal requirements change. The effective date above indicates the current version.
Contact
Email: coubertin@dongyutableware.com
WhatsApp: +86 185 2858 4238